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Privacy Policy

Core8 is committed to protecting your personal information. This policy explains how we collect, use, store and safeguard your data in full compliance with South African law.

POPIA Compliant — Protection of Personal Information Act, 4 of 2013
Effective Date: 25 February 2026
Last Updated: 25 February 2026
Information Officer: Tinyiko Masinga
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Your rights matter. Under POPIA you have the right to access, correct and request deletion of your personal information. To exercise any of these rights, contact our Information Officer at info@core8.co.za. For questions about website use, see our Terms of Use.

Contents

  • 1. Introduction
  • 2. Responsible Party
  • 3. What We Collect
  • 4. Why We Collect It
  • 5. Sharing Your Data
  • 6. Data Retention
  • 7. Cookies & Analytics
  • 8. Your POPIA Rights
  • 9. Information Regulator
  • 10. Security
  • 11. Direct Marketing
  • 12. Third-Party Links
  • 13. Policy Updates
  • 14. Contact Us
Section 01

Introduction

Core8 (Pty) Ltd ("Core8", "we", "us", or "our") is committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website at core8.co.za or engage with our services.

This Policy is prepared in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and applies to all individuals whose personal information Core8 processes — including website visitors, clients, prospective clients, job applicants, and staffing database candidates.

Section 02

The Responsible Party

Under POPIA, Core8 (Pty) Ltd is the Responsible Party — meaning we determine the purpose and means of processing your personal information.

Responsible Party
Core8 (Pty) Ltd
Information Officer
Tinyiko Masinga
CIPC Reg No.
2026/170023/07
CSD No.
MAAA1700064
Address
100 Northern Parkway, Johannesburg, Gauteng
Email
info@core8.co.za
Phone
+27 71 479 7536
Section 03

What Personal Information We Collect

From website visitors and quote requesters:

  • Full name and business name
  • Business email address and phone number
  • Message content and service requirements
  • IP address and browser/device information (collected automatically via analytics)

From staffing and database applicants:

  • Full name, email address and location
  • Role(s) of interest and availability
  • Any additional information voluntarily submitted in the application form

From clients during service delivery:

  • Business contact details
  • Billing and contract information
  • Site-specific information required to deliver contracted services

We do not intentionally collect special personal information (such as health data, religious beliefs or criminal records) without your explicit consent or as required by law.

Section 04

Why We Collect and Use Your Personal Information

Core8 processes personal information for the following lawful purposes:

Purpose Legal Basis (POPIA)
Responding to quote requests and business enquiriesLegitimate interest / Pre-contractual steps
Delivering cleaning, staffing and logistics servicesPerformance of a contract
Managing our staffing and candidate databaseLegitimate interest / Consent
Sending service-related communicationsPerformance of a contract / Legitimate interest
Improving Website performance and user experienceLegitimate interest
Complying with legal and regulatory obligationsLegal compliance

We will not use your personal information for purposes incompatible with those listed above without your prior consent.

Section 05

Sharing of Personal Information

Core8 does not sell, rent or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service providers — trusted third parties who assist in operating the Website or delivering services, bound by confidentiality obligations
  • Clients — where you are a staffing candidate, your profile may be shared with the relevant client as part of a staffing assignment
  • Legal and regulatory authorities — where required by law, court order or to protect Core8's rights and safety
  • Business transfers — in the event of a merger or acquisition, as part of that transaction
Section 06

How Long We Keep Your Information

  • Quote requests and general enquiries: up to 12 months, or until the matter is resolved
  • Staffing database applications: up to 24 months from date of application, subject to your right to request deletion
  • Client information: for the duration of the service contract and as required by applicable tax and labour laws
  • Website analytics data: as determined by our analytics provider's data retention settings
Section 07

Cookies and Website Analytics

Our Website may use cookies and similar tracking technologies to improve your browsing experience and analyse Website usage.

  • Strictly necessary cookies — essential for the Website to function correctly
  • Analytics cookies — help us understand how visitors use the Website (pages visited, time spent, etc.)

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website. We do not use cookies to collect personal information for direct marketing without your consent.

Section 08

Your Rights Under POPIA

As a data subject under POPIA, you have the following rights. To exercise any of them, contact us at info@core8.co.za.

Right of Access
Request a record of the personal information Core8 holds about you.
Right to Correction
Request that we correct inaccurate or incomplete information about you.
Right to Deletion
Request deletion of your personal information, subject to legal retention obligations.
Right to Object
Object to the processing of your personal information in certain circumstances.
Withdraw Consent
Where processing is consent-based, you may withdraw your consent at any time.
Lodge a Complaint
Submit a complaint directly to the Information Regulator of South Africa.
Section 09

The Information Regulator of South Africa

If you are not satisfied with how we handle your personal information or your request, you have the right to lodge a complaint with:

Name
The Information Regulator (South Africa)
Address
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Email
inforeg@justice.gov.za
Website
www.justice.gov.za/inforeg
Section 10

Security of Your Personal Information

Core8 implements reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or disclosure. These measures include access controls, secure email communication, and limited access to personal data on a need-to-know basis.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify you and the Information Regulator as required by POPIA.

Section 11

Direct Marketing

Core8 may, from time to time, send you service-related updates or information about our offerings where you have given consent or where we have a legitimate interest to do so. You may opt out of receiving such communications at any time by contacting us at info@core8.co.za.

We do not engage in unsolicited bulk electronic communications (spam) and comply fully with the requirements of the Electronic Communications and Transactions Act (ECTA) and POPIA.

Section 12

Links to Third-Party Websites

Our Website may contain links to external websites. This Privacy Policy applies only to core8.co.za. We are not responsible for the privacy practices of any third-party websites and encourage you to review their privacy policies before providing any personal information.

Section 13

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Your continued use of the Website after any changes constitutes your acceptance of the updated Policy.

Section 14

Contact Us

For any questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact our Information Officer:

Information Officer
Tinyiko Masinga
Email
info@core8.co.za
Phone
+27 71 479 7536
Address
100 Northern Parkway, Johannesburg, Gauteng
Also read
Terms of Use
Rules governing your access to and use of the Core8 website.
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